When do the tours go out?

Double Island Point can only be accessed by 4wd along the beach around the low tide.  Please contact our friendly staff for specific day departure times.

What is the main difference between the Noosa and Rainbow tours?
The Noosa tours are around 5.5- 6 hours in duration and Rainbow Beach tours are around 3 hours in duration.
The Noosa tour takes a route through Noosa North Shore, over the ferry and along the spectacular Teewah Beach. This stretch of beach is 51km to Double Island Point where you can view the wide open beaches and many sea birds, dolphins playing in the waves, many whales on migration playing close to shore and the diverse range of campers relaxing by the beach.
Noosa tours also include snacks and refreshments, ferry fees, toilet rest area.
Rainbow Beach tour is a much shorter drive only around 12km to Double Island Point. Both routes are a thrilling adventure experience.
If you’re staying in Noosa and want to join the tour at Rainbow Beach you will have to arrange your own transport to get to Rainbow Beach, which will generally take you about 1.5-1.45 hours (one-way) through inland roads. 
What to bring?
Swimwear, sunscreen, water, towel, hats, snacks, camera and change of clothes.
What can I bring in the kayaks?
Just wear your swimwear, water and sunscreen. We will provide wetshirts or wetsuits and life vests. If you want to bring your camera make sure it’s waterproof. Taking your phone you do so at your own risk. Tour guides do take GoPro’s and can give you footage after tour. We advise anything you would like to keep dry to keep in the 4wd.
What happens when I book in with an uneven group number?
Our kayaks are all double kayaks. If your group is an uneven number; one person will go with another person in a kayak or with a tour guide. We also have specilised 2 plus 1 kayaks for 2 adults and small child. These are on request.
Do you take children under the age of 7?
We do make exceptions for this rule if weather conditions are suitable. Please contact our staff to discuss your options.
Is this tour suitable for elderly people/less fit/ heavier people?
All our kayaks are double kayaks, so we generally pair a strong person with a less stronger person. Paddling at Double Island is generally easy we recommend an average level of fitness.  Please contact our staff if you would like to discuss further.
What type of kayaks?

Viking double kayaks – Highly stable and simple to use. 80% of our clients have never kayaked on the ocean before.

Children’s prices?
Due to working in such a unique tour environment and having high operational costs we cannot offer discounts for children.
 
Is there free parking?
All parking in front of our shop in Rainbow Beach is free and generally pretty well available. If you’re driving to a pick-up point in Noosa we recommend Pelican Boat hire as there are free parking options available.
 
What happens when the weather is bad?
We are highly experienced in reading weather forecasts and observations for Double Island Point. If we see conditions are not suitable for tour. We will contact you as soon as possible to find a more suitable time. There is no need for contacting us yourself as public weather websites are not as accurate; especially for a remote national park as Double Island!
Generally tours still operate in rain and we have had many rewarding experiences in these conditions. We do not operate in electrical storms, large swells and extreme wind.
 
What if I want to cancel?

Please reconfirm booking 24-48 hours in advance in case of time change to suit best weather or beach conditions. Any cancellation inside 48 hours is non refundable. Any cancellation within 7 days will incur the deposit non refundable.

If cancellation is made by customer and not by Epic Ocean Adventures regarding weather or any other reason the above policy stands.

Epic Ocean Adventures reserves the right to change or cancel tours/ lessons on the rare occasion due to poor or dangerous weather and beach conditions.

Real time assessment may result in cancellation before departure, on arrival or during tour. Refund less the deposit is issued if unable to operate prior to departure due to weather constraints and participants are unable to re book or participate in another activity. If cancellation occurs during tour or on arrival to location, deposit will be non refundable to cover transportation and park fee costs.